Policies and Info
TERMS AND CONDITIONS AND POLICIES
Upon use of our website or purchase of our product, you consent to our terms and policies.
Returns and Refunds
All products are sent out in with a sealed inner tamper resistant covering.
Due to the COVID 19 Pandemic, in order to protect our workers and our customers, we regret will not be able to accept returns of products that have their inner protection covering opened or tampered with.
Buyer agrees to pay return shipping and handling cost to return the unopened, untampered product. Upon receipt of the product, we will issue a refund of the purchase amount minus original shipping costs plus a $25.00 restocking fee. You are required to notify us in writing prior to shipping at firstname.lastname@example.org Thank you for your patience and understanding during this difficult time.
30 DAY WARRANTY FROM DATE OF PURCHASE of Defective Product
We do stand behind our product.
We have carefully designed and tested our product. We have made additional enhancements to our product to ensure it will perform as indicated.
If the product has a manufacturing problem, we ask you to contact us at email@example.com and we will try to work with you.
One option may be offering a replacement product of equal or greater value.
Please note: we do have a limited product line. You will be asked to send pictures and describe the problems you are having so we can better serve our customers. We regret will not be able to offer a refund at this time.
POSSIBLE PRODUCT STRAPS SLIGHT VARIATION
Due to supply chain strains of the Covid 19 Pandemic, we reserve the right to use straps or achored pieces as supplies are available and may change during this pandemic crisis. In other words, you may see a grommet in a gold color on the website and get a product with a black grommet. Any strap/ swap outs we choose will be carefully examined and be of equal or greater quality and will secure your product appropriately.
If you have any questions regarding our terms and policies, please email firstname.lastname@example.org .
Our product has been around for almost 2 years and has had many iterations. Some of the pictures on this website are from previous versions and they might vary slightly in minor design tweaks. We have current pictures in the shopping area.
Return & Exchange Policy
Due to the nature of Covid, we will not be able to accept returned merchandise to protect our workers.